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FAQ

  • Do I need to have a physical ID to receive my order?
    Yes, the person receiving the order must have a valid, non-expired ID or passport and be over the age of 21. Our staff reserves the right to refuse service to anyone with suspicious IDs. If you have a valid and clear photo of your ID that matches your card and resembles the person receiving the order, we may accept it, but it is up to the representative on duty to make the final decision.
  • What payment methods do you accept?
    Yes, we accept debit cards and all major credit cards. The charge will appear as AOB Consulting on your bank statements.
  • Do you have a physical store for in-store shopping?
    Not at the moment. We currently do not have a storefront for in-store shopping. However, we offer curbside pickup at our Arcadia location and delivery services.
  • Can I schedule a delivery for a future date?
    Yes, you can submit an order and schedule delivery or pickup for a later date and time. You have 48 hours to pick up or schedule a delivery. If we do not receive communication within the first day of receiving the order, the order will be canceled.
  • How can I join the rewards program?
    You can join our rewards program by signing up on our website. Earn 4 points for every $1 spent and enjoy rewards like $10 off, $5 off, and free gifts throughout the year.
  • What is your return policy?
    Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us within 24 hours of delivery.
  • What are your business hours?
    Our business hours are Monday to Friday: 12:30 PM to 9:00 PM, Saturday and Sunday: 11:00 AM to 9:00 PM. We close at 10 PM on New Year's Eve and are closed on New Year's Day.
  • What areas do you deliver to?
    We deliver to Pasadena, Sierra Madre, Arcadia, and surrounding areas. Please enter your address on our website to check if we deliver to your location.
  • Are your cannabis products lab tested?
    Yes, all our cannabis products are lab tested for quality and potency to ensure the highest standards.

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